Shipping Policy
At Family Friendly Pet Supplies, we aim to provide fast and reliable shipping for all your pet needs. Please read the details below to understand our shipping process.
Processing Time
- Orders are usually processed within 1–3 business days.
- Products sourced from US warehouses are prioritized for faster delivery.
- Products from China warehouses may take longer to process (1–5 business days).
Delivery Time
- US Warehouse Orders: 3–7 business days (total 4–10 days including processing).
- China Warehouse Orders: 7–20 business days (total 10–25 days including processing).
- International Orders: 10–25 business days depending on destination.
Shipping Rates
We offer Free Shipping on all US orders. For international orders, a flat rate of $9.95+ may apply.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your order's delivery status at any time.
Additional Information
- Shipping times are estimates and may vary due to weather, holidays, or carrier delays.
- We are not responsible for delays caused by customs for international orders.
- If your order is lost or significantly delayed, please contact us at jerry@familyfrenlypetsupplies.com for assistance.
Thank you for shopping with Family Friendly Pet Supplies. We appreciate your patience and trust as we deliver happiness to your pets!